SHIPPING & RETURNS
'Macadacare' offers free First Class USPS shipping on all merchandise orders within the US only.
Your order delivery time will normally take between 2-5 business days depending on the final delivery destination.
Shipping options for faster delivery are also available at check-out.
We don't ship internationally.
Please subscribe and we will notify you once international shipping is available.
100% MONEY BACK GUARANTEE
To make your purchasing decision easier, we are proud to offer a 30-day 100% Money Back Guarantee.
If you are not satisfied with your purchase, simply contact us within 30 days of purchase for a full refund. No questions asked unless you would like to share with us.
Please note we can only accept back Macada products that were directly purchased through our website, we cannot accept products that were purchased from a third-party retailer.
Please follow the steps below to return your purchase:
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Click here to fill out the form and request your return shipping label
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Indicate the number of products you wish to return in the text field (required for returns)
- Indicate the reason for return ( not required but would help us to understand your concerns)
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If you do not have your order confirmation number, please email info@macadacare.com to get your order number
'Macadacare' is not responsible for return shipping costs.
The return must be postmarked within 30 days of the original ship date and the product must be mostly full.
Please ship the products to the address below to ensure that your return remains eligible for a refund.
For all 'Macadacare' returns, please use the following address:
1 Shearwood Pl, New Rochelle, NY 10801
We will notify you via email once your refund/exchange has been processed.
A full refund will be issued on a return only if the return is made within 30 days of original ship date.
Please allow up to 14 business days from receipt of returned items to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles.
Please make sure your credit card has not expired prior to you return request. If your credit card has expired prior to your return request, we may not be able to send your refund.